Privacy Policy

Effective: October 25, 2024

Figmentum Coaching with Cindy Ota is committed to ensuring that your privacy is protected. Learn more about the information we collect, how we process the data, and how we respect and secure your privacy.

Figmentum Coaching with Cindy Ota may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 25th May 2018.

Purpose and who we are

The purpose of this Privacy Policy is to describe how Figmentum Coaching with Cindy Ota (“We,” “us,” or “our”) collects, uses and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including https://cindyota.coach/ (collectively referred to herein as the “Site”). Please read this notice carefully to understand what we do.

If you do not understand any aspects of our Privacy Policy, please feel free to contact us at [email protected].

Figmentum Coaching with Cindy Ota is a Sole Proprietor with a principal place of business at 〒1500043 Shibuya Dogenzaka Tokyu Building 2F−C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo, Japan. If you reside or are located in the European Economic Area (“EEA”) Cynthia Armstrong`s Coaching is the data controller of all Personal Data (defined as any information relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a home address, a photo, an email address, bank details, posts on social networking websites, medical information, or a computer’s IP address) collected via the Site and of certain Personal Data collected from third parties, as set out in this Privacy Policy.

What Information this Privacy Policy Covers

This Privacy Policy covers information we collect from you through our Site. Some of our Site’s functionality can be used without revealing any Personal Data, though for features or services related to the Online Courses, Personal Data is required. In order to access certain features and benefits on our Site, you may need to submit, or we may collect, “Personal Data” (i.e., information that can be used to identify you). Personal Data can include information such as your name and email address, among other things. You are responsible for ensuring the accuracy of the Personal Data you submit to Figmentum Coaching with Cindy Ota. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.

What You Agree to by Using Our Site

Please understand that by submitting any Personal Data to us, you consent and agree that we may collect, use, and disclose such Personal Data in accordance with this Privacy Policy and as permitted or required by law. If you do not agree with these terms, please refrain from providing any Personal Data to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personal Data, we may be unable to offer you the services available on our Site.

You can withdraw your consent at any time by sending an email to [email protected] with your request. Please note that, in certain cases, we may rely on legitimate interests or the fulfillment of a contract to continue processing your data.

What Information We Collect and How We Collect Them

We may collect Personal Data in the following instances:

When you register on our website.
When you sign up for our webinars or events.
When you book a call or consultation with us.
When you book coaching sessions or retreat services.
When you join our social media groups or forums.
When you subscribe to our newsletters or notifications.
When you sign our contracts or agreements.
When you process payments for any of our services or offerings.
When you create, update, or change information for your account on our site.
When you purchase products or services from us.
When you complete a survey or provide feedback.
When you log in to or access third-party sites (e.g., Facebook) from our website, which may include sharing text or images.
When you participate in forums, group discussions, or Q&A sessions (e.g., Facebook Group).

Please note that information shared in public venues, such as social media groups or forums, may be publicly accessible. Avoid posting confidential or sensitive information in these spaces.

We may collect the following information:

Name and contact information, including email address and phone number.
Demographic information such as postal code, preferences, and interests.
Education and employment history.
Information relevant to customer feedback, promotional materials, or retreat activities.
IP address and URLs you may have used to access our site.
Operating system and browser type used when visiting our site.
Login details for third-party services used during the retreat program.
Bank account details (for payment processing).
Credit/debit card details (for secure payment transactions).

You may, however, visit our site anonymously by using the “incognito” or “private” feature of your browser or by disabling cookies.

Other Information We Collect

Social buttons. On various pages of the Wabi-Sabi FindYourWay JAPAN Retreat site, you may see social buttons, such as those for Twitter, Facebook, Instagram, and LinkedIn. These buttons allow users to share or bookmark our web pages. To implement these buttons and connect them to the relevant social networks, scripts from domains outside of Wabi-Sabi FindYourWay JAPAN Retreat are used. Be aware that these third-party sites may collect information about your internet activity, including your visit to our site. If you click on any of these buttons, these platforms will register your action and may use that information. In some cases, they may log your visit to our site, even if you don’t click the button, as long as you are logged into their services, like Google or Facebook.

We encourage you to review the privacy policies of these third-party sites to understand how they use your information and to find out how to manage your preferences or delete any collected information.

External web services. Wabi-Sabi FindYourWay JAPAN Retreat may use several external web services to display content on our website, such as YouTube and Vimeo for videos, or SlideShare for presentations. This list is not exhaustive and may include other services in the future as we embed various types of content. As with social buttons, we cannot prevent these external domains from collecting information on your interaction with this embedded content. If you are not logged into these external services, your identity will remain anonymous, but they may still gather usage information, such as the number of views or interactions.

Email tracking. Some emails we send contain no tracking, such as personal correspondence or emails with invoices. However, other emails may include tracking to understand how much traffic they send to our site and to determine, at an individual level, whether the recipient has opened and clicked on the email. This information helps us improve our email communication. While we rarely use this information on a personal level, we may sometimes use it to send follow-up emails to individuals who did not engage initially. If you prefer not to have your email activity tracked, you can unsubscribe from our newsletter.

Cookies Policy. Our Cookies Policy explains what cookies are, how we use them, and how our third-party partners may use cookies on the Site. It also outlines your choices regarding cookies. Please read our Cookies Policy alongside our Privacy Policy for additional information on how we handle personally identifiable information and your rights regarding data usage.

What We Do With The Information We Gather

We collect this information to better understand your needs and provide you with an enhanced experience. Specifically, we may use your information for the following purposes:

nternal record keeping.
To improve our retreat offerings, services, and overall experience based on your feedback.
Periodically, we may send you promotional emails about upcoming retreats, special offers, or other information that may be of interest to you, using the email address you have provided.
Occasionally, we may share information about offers from trusted partners that align with the retreat’s values and may interest you.
We may also use your information to contact you for market research purposes, using methods such as email, phone, or mail. This helps us better understand your interests and customize our website and offerings to suit your preferences.

In addition to other uses described in this Privacy Policy, we may disclose and use Personal Data as follows:

Providing the Site and Our Services: We may use the Personal Data you provide to enable you to access and use our Site and to deliver the information, products, or services you request from us.
Updates: We use Personal Data collected when you sign up for our email updates or newsletters to send you relevant information about the retreat or our services. We may also archive this information and use it for future communications where legally permitted.
Identity Verification: For services that require identity verification, we use your Personal Data to verify your identity and authenticate that submissions made on our Site are from you. This service may be facilitated through a third-party identity verification provider.
Communications with Wabi-Sabi FindYourWay JAPAN Retreat: When you contact us via email or other means, we may use the information you provide to respond to your inquiry and/or as described in this Privacy Policy. We may also archive this information for future communications where legally entitled.
Disclosure to Operations and Maintenance Contractors: We engage various service providers and vendors (collectively, “Contractors”) to assist us in delivering our services to you. These Contractors may have limited access to your Personal Data as needed to provide their services to us, which in turn allows us to offer our services to you. Contractors may include those providing technology, services, or content related to the operation and maintenance of our Site and offerings. Access to your Personal Data by these Contractors is limited to what is necessary for them to perform their function for us.
Third-Party Payment Processing: Wabi-Sabi FindYourWay JAPAN Retreat allows you to pay for services using a credit card via a third-party payment processing provider. Please note that the third-party service provider—not Wabi-Sabi FindYourWay JAPAN Retreat—collects and processes your credit card information.
Government Authorities, Legal Rights, and Actions: We may disclose your Personal Data to government authorities in response to subpoenas, court orders, or other legal processes; to establish or exercise our legal rights or protect our property; to defend against legal claims; or as required by law. In these instances, we reserve the right to raise or waive any legal objections available to us. We may also disclose Personal Data if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or to protect the rights, property, or safety of Wabi-Sabi FindYourWay JAPAN Retreat, our users, or others. This may also be done in accordance with our Terms of Use and other agreements.

External Links

or your convenience, we may provide links to websites operated by organizations other than Wabi-Sabi FindYourWay JAPAN Retreat (“Third Party Sites”) that we believe may be of interest to you. We do not share your Personal Data with these Third Party Sites without obtaining your consent. Please note that we do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, we encourage you to review the privacy policy posted on the site to understand how they collect and use your Personal Data.

Retention of Personal Data

If you reside or are located in the EEA, we retain your Personal Data only for as long as necessary for the purposes for which it is processed. The duration of retention depends on the purposes for which we collect and use your Personal Data, and/or as required to comply with applicable laws and to establish, exercise, or defend our legal rights. Unless otherwise stated, we may retain Personal Data indefinitely unless you explicitly request its deletion.

Confidentiality & Security of Personal Data

We consider the confidentiality and security of your information to be of utmost importance. We use industry-standard physical, technical, and administrative security measures to protect your Personal Data and keep it confidential. We will not share your data with third parties, except as outlined in this Privacy Policy, or unless disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law. While we take strong precautions, the Internet is not a 100% secure environment, and we cannot guarantee the complete security of Personal Data. There is some risk that unauthorized parties may circumvent our security measures or that your information may be intercepted during transmission.

It is your responsibility to protect the security of your login credentials. Please note that email communications are generally not encrypted and should not be considered fully secure.

Wabi-Sabi FindYourWay JAPAN Retreat implements a range of security measures to protect your Personal Data when you enter, submit, or access it. While we strive to secure your information, we cannot guarantee that unauthorized third parties will not overcome our defenses. If you suspect any compromise or unauthorized use of your account, please notify us immediately at [email protected].

Controlling, Updating or Deleting Your Personal Data

You may choose to restrict the collection or use of your personal data in the following ways:

Whenever you fill out a form on our website, look for the option to opt out of direct marketing by unchecking the designated box if you do not want your information used for such purposes.
If you have previously consented to our use of your Personal Data for direct marketing, you may change your preference at any time by emailing us at [email protected]
We do not sell, distribute, or lease your Personal Data to third parties unless we have your explicit permission or are required by law. We may use your information to send you promotional materials about third parties that we believe may interest you, but only if you have indicated that you wish to receive such information.

If you believe that any information we hold about you is incorrect or incomplete, please email us at [email protected] as soon as possible. We will promptly correct any information found to be inaccurate.

You have certain rights regarding your Personal Data. You can access your information to ensure it remains accurate and up-to-date, or adjust your preferences for receiving communications from us or our partners by logging into the Site and visiting your user account page.

For further information about your rights or if you wish to exercise any of them, please contact us at [email protected]. If you reside or are located in the EEA, you have the right to request that we:

Provide access to any Personal Data we hold about you.
Prevent the processing of your Personal Data for direct marketing purposes.
Update any Personal Data that is out of date or incorrect.
Delete any Personal Data we hold about you.
Restrict the way we process your Personal Data.
Transfer your Personal Data to a third-party service provider.
Provide you with a copy of any Personal Data we hold about you.

We strive to respond to every email promptly and provide our response within the timeframe required by applicable law. Please note that residual information may remain within our databases, access logs, and other records, which may or may not contain your Personal Data. Additionally, certain Personal Data may be exempt from such requests under specific circumstances, such as when we need to continue processing your data to comply with legal obligations.

When you email us with a request, we may ask you to provide information necessary to verify your identity.

Controlling, Updating or Deleting Your Personal Data

The Wabi-Sabi FindYourWay JAPAN Retreat site is primarily operated and managed on servers located outside of Japan. To provide our services to you, we may transfer and store your Personal Data outside of the country where you reside or are located. This may include countries that do not provide the same level of data protection as your home country.

If you reside or are located within the EEA, your Personal Data may be transferred to countries outside of the EEA, including those that may not offer the same data protection standards. We are committed to ensuring the privacy and confidentiality of your Personal Data when it is transferred, and we take appropriate measures to provide a comparable level of protection for the processing of your data as required under EEA regulations, to the extent feasible under applicable law.

Changing Our Privacy Policy

Please note that we periodically review our privacy practices, and these practices are subject to change. Any changes, updates, or modifications will take effect immediately upon being posted on our Site. We encourage you to revisit this page from time to time to stay informed about the most current version of our Privacy Policy.

No Information from Children Under 13

Wabi-Sabi FindYourWay JAPAN Retreat is committed to protecting the privacy of children. In accordance with this commitment, we do not knowingly collect or maintain Personal Data from individuals under 13 years of age on our Site, and no part of our Site is directed to persons under 13 years of age. If you are under 13, please do not use or access this Site at any time or in any manner. If we become aware that we have collected Personal Data from a person under 13 years of age without verified parental consent, we will take appropriate steps to delete this information promptly.

Disclaimer

The material on our Site is provided for general information purposes only and does not constitute professional advice. We recommend seeking specific advice before taking any action based on the information on this Site, as we do not accept any responsibility for losses arising directly or indirectly from reliance on the information provided. As the internet operates as an open system, we cannot guarantee that our Site and any downloads are free of viruses or harmful components. Therefore, we advise you to take appropriate precautions to protect your own safety.

Your Consent

By using our site, you consent to our privacy policy.